Last night between 7:10 PM and 9:13 PM Eastern Time, YouTube was unavailable to its users. The outage does not appear to be limited to any particular market or region. YouTube team recognized the problem within about 10 minutes of the peak on DownDetector and YouTubeTV rang within an hour later to acknowledge that the unexplained problem brought it down as well.
…And we’re back – we’re so sorry for the interruption. This has been fixed on all devices and YouTube services, thank you for being patient with us ❤️ https://t.co/1s0qbxQqc6
— TeamYouTube (@TeamYouTube) November 12, 2020
A little over two hours after the initial spike in user reports, Team YouTube assured users that the service was back online, but without any explanation of what went wrong or how the issue was resolved – on their Twitter accounts or in the support thread it became opened to notify users of the failure status. This is an unfortunate contrast to other massive services, which tend to provide fairly detailed explanations in a short amount of time during similar outages.
While YouTube is owned by Google, the service is not included in the Google Cloud Dashboard or G Suite Dashboard, both of which report significant technical details about technical issues as they arise, and neither reported significant issues last night. When reached for comment, YouTube representatives are not providing further details so far, simply referring to the tweets linked above.
AndroidPolice’s Ryan Hager reports that Google services also experienced major outages in September and March this year, along with relatively minor outages (Drive and Nest only) in September, April and March. In his words, “it’s been a rough year for Google’s uptime.”
Listing image by YouTube